Support Assistant with CMS exp Job at KLAP6TECHNOLOGIESLLC, Akron, OH

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  • KLAP6TECHNOLOGIESLLC
  • Akron, OH

Job Description

Job Description

Job Description

Acts as support when presenting plan benefit information to groups or individuals in person, as needed. Complies with Center for Medicare and Medicaid Services (CMS) rules and regulations related to Medicare Advantage plans. Minimum Qualifications:

1. Formal Education Required:

a. High School Diploma or GED

b. Associate’s or BA/BS preferred

2. Experience & Training Required:

a. One (1) year experience in a call center, customer service, or support role in the health insurance industry performing same or similar responsibilities which includes any combination of the following:

i. Customer service experience dealing with Medicare beneficiaries,

ii. Understanding of Medicare / health insurance compliance

iii. Working knowledge of Medicare, plan design and benefits

b. Two (2) years of experience in the health insurance industry strongly preferred

3. Other Skills, Competencies and Qualifications

Shift Timing 08:00 - 17:00
36 - 40 hours per week

Job Tags

Shift work,

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