Job Description
Receptionist Location: Onsite - Newport Beach, CA (5 days/week)
Schedule: Monday-Friday | 8:30 AM - 5:00 PM PST
Duration: 6 months (with potential to extend)
Pay Rate: $27/hr (W2)
Must-Haves: - Minimum 2 years of customer-facing experience in an office setting (not call center)
- Proficient in Office 365 : Teams, Word, Excel (basic), PowerPoint
- Professional demeanor and proactive communication (in-person & via Teams)
Dress Code: Business Casual: • Acceptable: Collared shirts, slacks, blouses, dresses, mid-length skirts, closed-toe shoes
❌ Not Acceptable: Streetwear, jeans, sneakers, overly casual attire
Deal Breakers: - No call center-only experience
- No remote or hybrid options
- Must have prior in-office professional experience
Role Summary: As the
Receptionist , you'll be the face of the office-greeting clients, agents, and field management while ensuring smooth day-to-day front desk operations. This role is ideal for someone polished, proactive, and service-oriented.
Primary Responsibilities: - Greet and assist all visitors, clients, and agents professionally
- Answer and direct incoming calls and emails
- Book conference rooms and coordinate meeting logistics
- Provide general administrative support to the General Office
- Troubleshoot minor office issues (e.g., Wi-Fi, tech support coordination)
- Support internal events (room setup, printing, catering, guest access)
Qualifications: - Associate's or Bachelor's degree preferred (or equivalent experience)
- 2-3 years of administrative/customer service experience in an office setting
- Excellent communication, organizational, and multitasking skills
- Comfortable working independently while staying connected to leadership via Teams
Training & Onboarding: - On-the-job training provided
- Systems and tools will be taught (including NYL-specific platforms)
- Ongoing coaching and feedback from management
Interview Process: - First Round: Virtual interview via Microsoft Teams with the Hiring Manager
- Second Round: In-person interview with an onsite team member
Team & Culture: You'll support three onsite managers and interact with up to
60 internal agents who operate like internal "clients." The environment is
fast-paced, professional, and collaborative , requiring top-tier customer service and communication skills.
Job Tags
Casual work, Work at office, Remote work, Monday to Friday,