Job Description

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.

• This position seeks someone who is available from 12pm-8pm Monday through Friday with flexibility to help on a the occasional weekend day (shift swap) or at events.

At TNT Ace Hardware, we’re independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

TNT Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.

Work/life balance:

This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule one month in advance, working with you so you can plan.

Learn and grow with us:

• Are you a hardware hero? Bring your knowledge and we’ll teach you something new.
• Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
• We train you from day one and the opportunities don’t stop there.

Essential Duties and Responsibilities:

• Precisely and accurately handle money, checks, and other types of payment received for product sold including processing refunds and/or issuing in store merchandise credit to customers for returned merchandise.
• Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, vendor check-in transactions in accordance with company standards and policies and practices.
• Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify your manager on duty of any inaccuracies.
• Be knowledgeable and actively participate in all sales promotions and other campaigns.
• Practice suggestive selling and build customer relations.
• Maintain a neat personal appearance and wear company uniform and name tag at all times.
• Front face and dust merchandise near register area.
• Follow company policies and procedures for all transactions.
• Engage the customer to ensure that they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. This includes asking every customer if they are a rewards member, being able to explain the benefits, and signing up new customers.
• Review and adhere to store safety/emergency procedures – critical telephone numbers and incident reporting forms and protocol.
• Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned.
• Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
• Exemplify TNT Ace Hardware Core Values

What to expect:

• You’ll work directly with customers welcoming them and performing their checkout transactions.
• Like working in a fast-paced and fun environment? We are high energy so time will fly.
• You’ll be on your feet for your shift (8 hours).
• You must lift up to 40 lbs.

Pay, Benefits, and Perks:

Starting pay: $15 - $18 per hour

• Health Insurance (Medical, Dental, Vision)
• Employee discounts on product
• Perkspot discounts on services and products
• Free uniform shirts, vests, and more

Click through and start your journey with us now!

TNT Ace Hardware is a locally owned and operated chain of hardware stores serving the Waukesha and Delavan communities. Our vision is to be the best, most helpful hardware store and be recognized as the community destination for home repair, maintenance and service. TNT is customer focused and is genuinely interested in discovering and exceeding the needs of our customers. TNT is dedicated to the challenge of providing a good working environment for our most valued asset, our team members. If our core values resonate with you, please come check out our TNT Team!

Job Tags

Hourly pay, Immediate start, Monday to Friday, Shift work, Day shift,

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