Job Description
We’re hiring dedicated professionals to join our remote call center team. Support nonprofit organizations by managing donor calls and helping drive their missions forward.
Responsibilities:
- Independent Contractor
- Inbound and outbound donor calls
- Log data with accuracy and speed
- Provide helpful, friendly service
- Provide program details when needed
- Consistently meet performance goals
Requirements
- Must be in the United States of America (States excluded are California, Louisana, Delaware, Massachusetts, South Dakota, Vermont, Washington, West Virginia, and Wyoming).
- High school diploma or GED
- 2+ years of Call Center experience
- 2+ years of Customer Service experience
- 6 months remote or 1 year on-site experience
- Solid communication skills
- Microsoft Office proficiency
- Quiet home setup and flexible schedule
- Must be able to follow written and verbal communication
- Must complete a video voice assessment
Technology Requirements:
- Windows 11 ONLY – No Chromebooks or Apple
- 16 GB RAM computer is preferred
- Dual monitors (highly suggested)
- Noise-canceling USB headset (not required during application) ( No wireless or bluetooth headset)
- Hardwired, high speed internet connection (not required during application ) ( No wifi, cellular, or satellite connection)
Benefits
- Start at $13–$15/hour ( $0.20 to $0.35 per talk minute)
- Set your own hours
- Growth and promotion opportunities
- Work from the comfort of home
- No outbound calls or sales
Job Tags
For contractors, Work at office, Remote work, Flexible hours,